Everyone has mastered the public cloud by now, right? Nope. According to a new survey, they really haven’t.
For technology providers, that’s good news. The public cloud is still a challenge for many organizations. They need your help!
The survey, sponsored by CloudCheckr, was conducted earlier this year by research firm Dimensional Research. It reached 301 respondents in a wide range of sectors, including finance, education and non-profit. A report based on the survey was released earlier today.
In the survey, about 60% of respondents were decision-makers in IT, and about 40% were in business operations; all had responsibility for public infrastructure cloud (IaaS) decisions. By organization size, nearly a third (31%) worked at SMBs with 500 or fewer employees.
Their IaaS platforms include Microsoft Azure (cited by 63%), Amazon AWS (54%), Google Cloud (34%) and IBM Cloud (16%) — some organizations use multiple cloud platforms, which is why the total exceeds 100%.
The purpose of the survey, says Aaron Newman, CEO and co-founder of CloudCheckr: “To see how cloud leaders are directing their enterprises through cloud adoption, collaborating across departments to take a companywide approach, and maximizing the benefits of their public cloud investments.”
Key survey findings
Here are some key findings of the public-cloud survey:
> The cloud’s full potential not yet realized: 94% of the survey respondents said they still face challenges in public-cloud adoption. And 81% said they need to improve cloud-related communications among IT and business departments.
> Cloud environments lack control and visibility: Only one in four (26%) respondents said they’re very confident of having full visibility into every aspect of their cloud environment. Only about the same number (24%) said they have complete confidence in their ability to control their public-cloud environment.
> Adoption of public cloud still challenging: The most common issues are regulatory compliance and internal audits (cited by 35% of respondents), identifying anomalies (32%), lack of confidence in security exposure (28%), and lack of visibility into usage (28%).
> Business leaders don’t yet get cloud: Respondents said most business executives still lack a full understanding of how the public cloud works and what benefits it can deliver. This chart, courtesy of CloudCheckr, shows the survey-results breakdown:
> IT-business coordination is still lacking: When it comes to public-cloud issues, only about one in five (19%) respondents said communication between their IT and business operations is excellent. Two-thirds (66%) said it’s good, but could be better. And 15% said it’s inadequate.
> CCoE’s are being adopted: A Cloud Center of Excellence (sometimes known as a Cloud Competency or Capability Center) is a cross-functional team responsible for developing and managing an organization’s cloud strategy, governance and best practices. Nearly half (47%) of respondents said they already have one. Of these, 83% described their CCoE as being effective.
Among those who do not have a Cloud Center of Excellence, the top reasons are: don’t have enough cloud investment to justify another committee, not yet a priority, and things still moving too quickly.
> New cloud jobs are being created: Nearly two-thirds (63%) of respondents said their organizations have created new roles or headcount for public-cloud adoption. The new roles are divided equally between IT and business-operations functions. And about one in four (24%) respondents also said their organizations have invested in new resources for their cloud teams.
Put it all together, and you can see that business clients still need your help adopting, managing and benefiting from the public cloud.