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Ransomware attacks have dominated the news this year, particularly the Petya and WannaCry attacks of a few months ago.

As tech providers who serve the SMB market, your customers are particularly at risk, as we’ve documented here on Tech Provider Zone time and again.

The problems are obvious: Valuable data is at risk, and it can cost thousands of dollars to get it back.

Fight back

But there are ways you and your customers can fight back, as chronicled in this recent article from Deloitte.

You can read Deloitte's longer article yourself. But here are 4 of the 7 steps the consulting firm recommends for fighting ransomware:

> Talk about it. Think and be ready to act on ransomware. Brace yourself on how to respond to a ransomware attack, and how you would recover from it.

> Model your behavior. Take existing plans for business continuity, disaster recovery, incident response, etc. Then integrate them so you have a system-wide plan on how to deal with a ransomware attack.

> Follow the leader. Ransomware strategy can get complicated because, as we’ve said, it cuts across departments and involves the tricky integration of both business-continuity and disaster-recovery plans. All this needs someone to coordinate. Think big. Think CIO-level.

> Survey the (potential) damage. How much damage could a ransomware attack inflict on your (or your client's) organization? You need answers before an attack happens. That means knowing the financial impact of paying the ransom. And how losing data could harm the organization in the short term.

There’s more in the Deloitte article, but we’d like to hear from you.

What steps have you taken to fight ransomware? Have your clients been hit with an attack? If so, how did they respond? And were you able to help them minimize the damage?

Please let me know in an email.


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Cloud and Data Centers