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Survey: Your next customer could be a LoB manager

Peter Krass's picture

Who are your customers?

The answer used to be simple: the IT group. Or, in a very small business, whoever was in charge of the computers.

Now it’s a lot more complicated. As IT becomes more tightly aligned with the business, IT also gets planned and bought by the business. Today your customers might also include managers in marketing, finance, HR and logistics.

There’s also “shadow IT.” Thanks to public cloud services, non-IT staff can easily buy apps, storage and who knows what else — all without IT’s permission or even knowledge.

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How gaming is growing

Peter Krass's picture

Looking to grow your business and have a little fun, too? Look into gaming.

Sure, systems for accounting, sales and the like are important. But let’s face it: They can also be a bit dull. Gaming, on the other hand, is fun and exciting. And the business is growing, driven in part by advances in augmented and virtual reality (AR and VR).

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Ambient computing: coming to a workplace near you?

Peter Krass's picture

Ambient computing refers to a new class of devices that are located in a shared setting, such as a kitchen or living room, and controlled by voice.

So far, these devices are being promoted mainly for use at home, as a way to play music, get recipes and other how-to information, and chat with distant friends and family.

But is it a far stretch to imagine these devices being used in an office or other work setting? How about on a factory floor or hospital ward, or in a delivery truck?

Amazon Screen Device

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Dell’s new dream: official supplier of digital transformation

Peter Krass's picture

Sure, Dell is among the biggest PC suppliers in the world. But as the company’s top officers are showing at their big conference this week, Dell wants to be a whole lot more. In fact, nothing less than the soup-to-nuts supplier for organizations undertaking digital transformation.

If that sounds ambitious, it is. But at the big Dell EMC World conference, being held May 8-11 in Las Vegas, Dell is certainly introducing the products and services that ambition will require.

tech provider zone

Tablets: Low-cost devices aren’t lifting the market

Peter Krass's picture

The decline in slate-tablet sales continues, and the emergence of low-cost devices doesn’t seem to be helping.

Sales of slate (that is, keyboardless) tablets have been falling for some time. Many solution providers hoped the emergence of cheap devices would help turn things around. Even Apple, which essentially invented the tablet market with its iPad, has dropped the entry price of its basic 9.7-inch tablet to $330. Other suppliers, including several based in China, offer tablets that retail for as little as $100 — or even less.

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Intel intros new Xeon CPU family for data-center servers

Peter Krass's picture

Any company with an estimated 99 percent share of a key market might be tempted to rest on its laurels. Not Intel.

Intel completely dominates the market for servers built on PC chips, a big business. Yet 2 big announcements from the supplier just this week show that when it comes to the data center, Intel is feeling anything but complacent.

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Microsoft counters Chromebooks with new laptop, Win10 variation

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Why your data-center clients need to modernize their storage

Peter Krass's picture

Hear that rumble coming from your clients’ data centers? It’s the sound of a data explosion.

From now until 2020, it’s estimated, the size of the digital universe will double every two years. Thanks to the widespread adoption of technologies including mobile, social, the Internet of Things and big data, that means a whole lot more data.

But it’s not just more data, but also data that’s more complex. For example, big data analytics applications crunching unstructured data from videos, social media, even text messages.

tech provider zone

Acer intros 2-in-1s, gaming systems, notebooks, more

Peter Krass's picture

Acer had what must be the mother of all press conferences in New York yesterday, announcing a long, long list of new products. These are new 2-in-1s, notebooks, desktop, gaming systems, monitors and more that may appeal to your customers.

Here’s your solution provider’s roundup:

Switch 2-in-1s

Acer expanded its 2-in-1 line with 2 models, the Switch 3 and Switch 5. Both run Windows 10, both feature Intel processors, and both have keyboards that attach with magnets.

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Windows 10 Creators Update: what’s new, 2 weeks in

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