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In the Zone

Research roundup: the new normal of hybrid work, mobility, public-safety tech, vax mandates

Peter Krass's picture

by Peter Krass on 09/30/2021
Blog Category: advanced-technologies

Still waiting for things to get back to normal? According to the latest tech research, that’s a mistake. The pandemic has created a new normal.

Hybrid work models are evolving. Mobile tech is a struggle. Users are clamoring for public-health tech. And nearly half of all organizations — your customers possibly included — plan to institute vaccination mandates.

That’s some of the latest in IT research. And here’s your tech provider’s roundup.

Hybrid work: Still a work in progress

Hybrid work models are still evolving amid ongoing uncertainty and efforts to achieve employee parity, says market watcher IDC.

Nearly half of all U.S. workers (44%) are now working remotely. IDC expects that percentage to drop as people return to the office. But which office? Field offices and “non-office locations” are quickly gaining favor among employees as their primary locations for work.

Another piece of the hybrid-work puzzle is what IDC calls employee parity. Basically, this means giving remote workers the same experiences as office workers. For example, ensuring remote workers can interact just as securely with corporate resources as their in-office colleagues can.

However, nearly half the organizations surveyed by IDC say their hybrid-work policies, processes and technologies are still “in progress.” In other words, they’ve made some progress, but a lot of work still remains.

Mobile tech: Poorly integrated

Companies are better at investing in mobile technology than they are at integrating it, finds a new survey from SOTI, a provider of mobile and IoT management systems. The survey, conducted this past summer, reached 1,400 IT decision-makers worldwide; all work for companies with at least 50 employees.

The good news: More than half of organizations worldwide (57%) have invested in mobile tech or mobile security in the last year. Of these, more than two-thirds (67%) say they’ve already achieved a positive ROI.

The not-so-good news: SOTI’s survey finds that more than half of respondents (56%) admit their mobile tech is either only partly integrated or not integrated at all. The same percentage also say managing their mobile devices is difficult.

Public safety: Rx for advanced tech?

The pandemic has fueled new demand for technology that can transform public health. Nearly 9 in 10 people (88%) say they’d like to see this.

That’s among the findings of a survey conducted by Motorola Solutions. Coordinated with an independent research team affiliated with the University of London, the survey reached 12,000 citizens. The survey team also interviewed 50 public-safety agencies, organizations and industry experts worldwide.

Here are some other findings from the survey:

> 71% of respondents said advanced technologies such as video cameras, data analytics and the cloud are needed to address today’s challenges.

> 70% of respondents would like emergency services to be able to predict risk.

> 75% of respondents are willing to trust organizations that hold their information — as long as they use it appropriately.

Vax mandates: Nearly half require

Will your customers will require their employees, suppliers and contractors to get a COVID-19 vaccination? Right now, the chances are roughly 50-50, according to a recent survey by Gartner.

The research firm recently surveyed 272 executives overseeing legal, compliance and HR. Nearly half the respondents (46%) said their organization now plans to mandate COVID-19 vaccinations where legally permissible.

That number could change. Fully 1 in 3 respondents (36%) told Gartner they’re still unsure of their organization’s plans for vax requirements. And only 17% of respondents said their organization will definitely not require vax mandates.


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