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Most management tasks are about to be automated. Way too many organizations are still running Windows 7. And desktops made a surprising comeback among EMEA business users.

That’s the latest in IT market research. Here’s your tech provider’s roundup.

Automating management tasks

Nearly 70% of the work now done by managers will be fully automated by as soon as 2024, Gartner predicts.

This work will include such mundane tasks as filling out forms, updating information and approving workflows.

Instead, these tasks will soon be done by a combination of AI, virtual assistants and chatbots, the research and advisory firm expects.

“The role of manager will see a complete overhaul in the next four years,” says Helen Poitevin, a research VP at Gartner.

In theory, at least, this will not result in managers losing their jobs. Instead, Poitevin believes, automation will let managers spend less time on managing transactions, and more time on learning, managing performance and setting goals.

Windows 7 persists

Nearly 70% of organizations are still running PCs on Windows 7, even though the operating system was officially taken off active support by Microsoft earlier this month.

Among very large organizations – those with more than 10,000 employees – it’s even worse. There, Win7 is still being used by nearly 90% of organizations.

These figures come from security-ratings company BitSight. To learn how many organizations are still using Win7, BitSight surveyed some 60,000 organizations over a 60-day period ending on Jan. 21.

As you probably know, Microsoft ended support for Windows 7 on Jan. 14. So any organization still running the OS now could be vulnerable to security issues, attacks and data breaches.

To be sure, organizations are not running Win7 on all their PCs, only some. BitSight’s survey found that about a third (32%) of the organizations run Win7 on roughly 1 in 4 PCs.

By industry, education and government had the highest Win7 deployment rates. In both sectors, Win7 is still used by more than 80% of organizations. Tech companies, by contrast, had the lowest Win7 deployment rate of any industry, at 56%.

Business desktops grow in EMEA

The desktop is dead? Not in the Europe/Middle East/Africa region.

The need to move from Windows 7 to Windows 10 propelled sales of business desktops in EMEA during the fourth quarter of last year, according to market watcher IDC.

Unit shipments of business desktops rose in the quarter by 14.1%, IDC says. That was slightly higher than the growth for shipments of business notebooks in the region.

Some of these orders were driven by “use it or lose it” budgets. That was especially the case in the public sector.

But among EMEA consumers, PC shipments in the quarter actually dropped year-on-year by nearly 6%.

IDC believes this drop was due to strong consumer demand for smartphones, tablets and other mobile devices. Consumers in EMEA apparently find mobile-device form factors much more attractive than those of notebook PCs.

By unit shipments, the top PC suppliers in EMEA during Q4:19 were HP (28.3% market share), Lenovo (25.5%), Dell (13.8%), Acer (7.6%) and Asus (7.1%), according to IDC.

Those figures are based on estimated total PC shipments into EMEA during the quarter of 20.7 million units.

 

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Advanced Technologies
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Industry Trends