Attention, solution providers: IT departments need your help with their hybrid cloud/non-cloud deployments. Especially with cloud assessments, training, migration, testing and transformation services.
So finds a new survey of 1,500 IT decision-makers in a range of industries worldwide. While the respondents worked at large organizations, the findings should have implications for solution providers serving SMBs, too.
The survey was commissioned by Dimension Data, a global provider of IT services, and conducted earlier this year by 451 Research. The results were released today in a report entitled Success Factors for Managing Hybrid IT.
As part of the survey, respondents were asked which professional services for cloud enablement they’ve bought in the last 12 months, as well as which cloud services they plan to buy in the next 12 months. This chart, courtesy of Dimension Data, shows how they replied — and where your cloud opportunities may lie:
For the purposes of the survey, “hybrid IT” was defined as the use of both cloud and non-cloud deployment methods to deliver a single workload or application. Depending on the organization, hybrid IT can be a transitional approach to completely cloud-based IT, or it can be a permanent destination.
Other key findings of the survey:
> Most enterprises expect to use multiple clouds. That, along with the use of off-premises and on-premises non-clouds, will likely add complexity to their infrastructure management.
> More than 70% of respondents plan to use more than 1 cloud service provider (CSP) over the next 2 years.
> While cloud models are being adopted in essentially all industries, most respondents plan to keep at least some workloads on-premises for at least the next 2 years.
> CSPs are selected by IT pros based on the following criteria: security capabilities, compliance with data security/privacy regulations, technical expertise, and overall performance with guaranteed SLAs.
> Top reasons for moving to the cloud: end-user demand for new features (cited by 43% of respondents); end-user demand for faster provisioning (also 43%); and data center out of capacity (41%).
> What’s stopping IT departments from using more hosted IT infrastructure? Top reasons: security and compliance (cited by 55% of respondents); cost of investment (52%); and migration issues (50%).
In their conclusion, the report’s authors recommend that IT professionals cope with these challenges by adopting DevOps approaches, moving applications to third-party software-defined architectures, and paying CSPs to help move their most challenging workloads to the cloud.
In other words, opportunities galore for smart solution providers.